Bevándorlási és Állampolgársági Hivatal

Switch to desktop Register Login


Director: Orosz Jánosné Ms, department head

Address: 2660 Balassagyarmat, Kossuth utca 43.

Phone: +36 35 501 041

Fax: +36 35 501 046

E-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it.



The unit of the Immigration and Asylum Office, Regional Directorate of Northern Hungary, Balassagyarmat Branch, Community Shelter and Asylum Division functioning as a public relations, immigration and refugee authority, and providing accommodations for foreign nationals and asylum seekers under immigration proceedings is operated by the Immigration and Asylum Office.


Balassagyarmat Branch, Community Shelter and Asylum Division has been operating since 1 March 2011. Customer services are available since the beginning. Accommodation for the first group of 39 foreign nationals was provided on 28 June 2011. The unit functioning as a refugee authority exists since 1 July 2015.


Target Group

Community shelters are primarily reserved for the placement of foreign nationals undergoing immigration proceedings, or they may function as a designated place where third-country nationals may be ordered to stay in the following cases:

- the third-country national cannot be returned or expelled due to the commitments of Hungary under international treaties and conventions;

-  the third-country national is a minor and should be placed under detention;

- the third-country national should be placed under detention, in consequence of which his/her minor child residing in the territory of Hungary would be left unattended if he/she was to be detained;

-  the third-country national is released from detention, however, the grounds for his/her detention still exist;

-  the third-country national has a residence permit granted on humanitarian grounds;

- the third-country national has been expelled, and is lacking adequate financial resources to support him/herself and does not have adequate accommodation;

- the third-country national should be placed under detention in immigration proceedings, and detention would result in a disproportionate punishment taking into account the state of health and age of the third-country national concerned.

The period of stay of foreign nationals under immigration proceedings in a community shelter is limited at two months. If two months have lapsed from the date when compulsory confinement in a community shelter was ordered, but the circumstances serving grounds therefor still exists, the third-country national in question shall be transferred to another designated place of confinement.

Additionally, the refugee authority may order asylum seekers to stay in a community shelter as an assigned place of residence as a measure intended to ascertain availability.


 Room and Board

The agency responsible to maintain the community shelter shall – in accordance with the relevant legislation – provide for third-country nationals placed in the community shelter:

- accommodation;

- three meals a day;

- personal necessities.

Our community shelter has 19 rooms, separate quarters for 4 to 8 people, where we provide housing for single men and women, and for families. The shelter’s reception capacity is 110 persons, that can be increased to 140 if necessary.

The community shelter’s staff provides for the referral of potential tenants to medical examination, and for their registration; they inform new tenants about the House Rules and the Daily Schedule and convey other essential information, including their rights and obligations, covering also the means for exercising those rights. The accommodation of foreign nationals, including meals, is arranged to best accommodate their religion and nationality, having regard to their individual situation, and provide them with eating utensils, hygienic supplies, bed-linen and towels. They regularly check the rooms of tenants for tidiness, and monitor their living environment. In the case of need, they also provide clothing items to the target group. 

According to the House Rules, tenants are allowed to freely leave the confines of the community shelter between 6 o’clock in the morning and 10 o’clock at night, for not more than 24 hours. Any absence longer than above, but not exceeding five days, must be reported in advance.

Meals and hygienic facilities

In the institution meals are provided by an independent contractor, serving hot lunch every day, hot dinner four times a week, or cold food packets. There are three kitchenettes available for those shelter residents who wish to cook for themselves. Hygienic supplies are distributed to the shelter residents at the time of their arrival, and they are replenished on a monthly basis.


The institution has its own well-equipped medical room, where a general practitioner is in attendance twice a week, and a nurse is available 4 hours each day. Access to specialist care, should it be necessary, is available at the local hospital and clinic. Paediatrician and nursing care services are available through the regional healthcare system.

Psycho-social services

The community shelter’s social workers provide special attention to identifying the mental, social and administrative needs of tenants, assess their problems and provide assistance in finding a solution for such problems. Psychiatric care is available at the local hospital within the framework of specialised services.

Community and recreational activities

The community shelter provides ample means for shelter residents to spend their free time efficiently, with adequate room made available for freely exercising their religion.

There is an Internet Room with 6 work stations available for shelter residents, including WIFI, television, various sports equipment and table tennis. Moreover, there is a well-equipped play room, as well as a room for teaching and other activities for children to spend time with their parents and with trained teachers.



The Balassagyarmat Community Shelter regularly receives donations of clothing items, primarily from the national and local branches of the Hungarian Red Cross, and also from other civil society organisations and private individuals.



The institution co-operates with different civil society organisations, charitable organisations, international bodies, other shelters, municipal governments and law enforcement agencies. Among others, with the Hungarian Red Cross in the field of legal assistance to be provided for foreign nationals staying in the shelter.


Last modified on

2013 Bevándorlási Hivatal, by Chronos Systems

Top Desktop version